Starview Quality of Service Optimization Solutions

In today’s cost- and efficiency-focused environment, it is not acceptable for a process to fail. Executives and technologists look to the Starview Quality of Service Optimization (QOSO) system to determine if important business processes are operating optimally. The Starview system monitors Key Performance Indicators, detecting and responding to faults.

With the Starview QOSO system, business experts can identify problems in an inherently complex environment, where a single process change may affect many other aspects of the environment. The solution is built to ensure that future faults, quality issues, quality of service (QoS) outages, product loss or other unwanted consequences can be predicted and avoided.

A Starview QOSO system can encompass hundreds of Remote Agents working in different geographical or business-defined zones, applying powerful StarRules logic to perform local analysis of thousands of transactions per second. They summarize the data and send important information to each zone’s management server which detects faults and performs correlation analysis across the zone.

Problems can be dealt with locally, if appropriate, and the zone’s Enterprise Hub can deploy models and rules within the zone. At various levels, data can be persisted and/or made available to external dashboards or applications.